Contact & FAQ
Questions about a work, joining as an artist or working together? We would like to hear from you.
Send a message
We reply to every message, usually within one working day.
Frequently asked questions
Cannot find your answer? Send us a message above.
How do I discover artworks?
Browse the full collection on Explore Art, where you can search and filter by art form, artist, medium and price. Each artist also has a profile page that brings their works together.
How does buying work?
Add works to your bag and request a quote, or send an enquiry from any artwork page. We reply with one total including shipping to your country. Once you approve it, you pay securely and the artist prepares your piece.
How much is shipping, and how long does it take?
Shipping depends on the size and weight of the piece and where you live, so we quote it for your address before you pay. Most pieces arrive within one to three weeks of dispatch, with tracking.
Are customs duties included?
Import duties and taxes are set by your country and are usually paid on arrival. We will tell you what to expect where we can.
What if my piece arrives damaged?
Contact us within 48 hours of delivery with photos of the piece and the packaging. We will work with you and the courier to put it right.
Can I commission a custom piece?
Yes. Many of our artists work to order. Use the commission form to describe your idea and we will come back with a direction, a timeline and a quote.
Can I contact an artist directly?
Enquiries come to us first so we can answer quickly and handle the sale. We pass every detail to the artist and share their answers with you.
How can artists apply?
Submit an expression of interest on the For Artists page with a short introduction and a link to your work. We review every application personally and reply within a week.
What does it cost to join?
Nothing upfront. We earn a share of each sale, agreed with you in writing before anything is listed.
How can galleries enquire about partnerships?
Galleries, curators and interior designers can get in touch through the Gallery Partnerships page.